This guide provides the necessary steps for an AskTheSeal contractor to integrate AskTheSeal dispatch and review functions with ServiceMonster actions. This integration provides the
1. When a ServiceMonster job is scheduled, a Seal Mail for the assigned contractors will be automatically sent to the customer.
2. When a ServiceMonster job is marked as complete, a Review Request can be automatically sent to the customer. If enabled, this will send review requests to all customers and is not selectable per job.
To enable the ServiceMonster integration, follow these steps:
The integration between Service Monster and The Seal is now complete. The Seal will retrieve newly scheduled or completed events at regular intervals. You can monitor the status of Seal Mail and Review mail using the existing reports in the Ask The Seal site.